KORAS Privacy Policy

At KORAS, your trust means everything to us. We are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of care. By shopping with us, you can be confident that your data is safe, secure, and used only to enhance your experience with our brand.

1. Information We Collect

When you interact with KORAS — by browsing, placing an order, or contacting us — we may collect:

• Personal details (name, phone number, email, delivery address).

• Order details (products purchased, payment method, transaction information).

• Technical details (IP address, browser type, device information, cookies).

2. How We Use Your Information

Your information helps us to:

• Process and deliver your orders.

• Contact you for order confirmation or customer support.

• Improve our website, products, and services.

• Share updates on new collections, offers, and campaigns (only if you opt-in).

3. Sharing of Information

• We do not sell, trade, or rent your personal information to third parties.

• Information is shared only with trusted partners (such as Pathao and Steadfast Courier Service) for delivery and payment processing.

• All partners follow strict confidentiality agreements to protect your data.

4. Data Security

We use secure technologies to protect your personal data from unauthorized access, misuse, or disclosure. Payment information is encrypted, and sensitive details are never stored on our servers.

5. Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You may choose to disable cookies through your browser settings, but some features may not function properly.

6. Your Rights

• You may request access to, correction of, or deletion of your personal data by contacting us.

• You may opt-out of receiving promotional messages at any time.

7. Changes to this Policy

KORAS may update this Privacy Policy from time to time to reflect improvements in our services. Any changes will be posted on this page.

8. Contact Us

If you have any questions regarding our Privacy Policy, feel free to reach out through:

? Email: support@koras.com.bd

? Phone/WhatsApp: 01997708822